Support Center
Egyptian Group for Pharmaceutical Industries — CRM System
We're here to help. Reach out through any of the channels below and our team will get back to you as soon as possible.
Get in Touch
Email Support
Send us a detailed message and we'll respond within 24 business hours.
info@omegacureweb.com
Phone Support
Speak directly with a support agent during business hours.
+2001097778552
Quick chat support for urgent issues and quick questions.
+2001097778552
Data Deletion
Request the deletion of your personal data from the CRM system.
Submit a request →
Support Hours
| Day | Hours (Cairo, GMT+2) |
|---|---|
| Sunday – Thursday | 9:00 AM – 6:00 PM |
| Friday | Closed |
| Saturday | 10:00 AM – 2:00 PM |
Frequently Asked Questions
Please contact your line manager or system administrator to request a password reset.
For security reasons, password resets are handled internally by authorized administrators.
Make sure you have selected the correct User Type and that your username and
password are entered correctly. If the issue persists, contact support via email or phone with a
screenshot of the error message.
Check your internet connection and ensure the latest version of the EGPI CRM mobile app is
installed. Try logging out and logging back in. If visits are still not syncing, contact
support with your username and the date of the affected visits.
Send an email to info@omegacureweb.com with a clear
description of the issue or feature request, including screenshots and steps to reproduce when
relevant. Our team will review and respond.
Your data is protected using industry-standard encryption (HTTPS/TLS), hashed passwords,
role-based access control, and regular backups. Read our
Privacy & Policy for full details.
Company Information
Egyptian Group for Pharmaceutical Industries (EGPI)
CRM System powered by World Health Management.
For privacy-related inquiries, please review our Privacy & Policy.